“Wraysbury Flood Team are meeting regularly and monitoring the river levels closely. The Thames is currently flowing at around 200mm above normal which means we will start to see some flooding to river front gardens. No house flooding is expected at this time, however we will continue to monitor and update regularly.
We advise to keep a close eye on moorings, and adjust where necessary and when it’s safe to do so.
We appreciate that surface water from the rain, can be worrying, so, please keep a close eye on your own properties however we don’t have access to data to advise on specific areas.
As always, stay safe, and feel free to reach out if you have any concerns The Wraysbury Flood Team”
Household flooding is not expected, but we would advise anyone, especially those with poorer mobility or health issues, who live in a flood prone area, to be prepared. Make a plan – will you need to move your car, where can you park it safely? Do you have a good supply of medication and essential food, what about your pets etc.
If you haven’t seen our Help & Support Portal in action, here’s a general overview of how it can provide assistance and sign posting for Wraysbury & Horton residents, with an emphasis on how information is sourced and verified. (Largely in the words of the portal)
What this portal offers
Clear, practical guidance for residents and local groups across everyday needs and disruptions.
Fast signposting to the right official service for action (reporting, claims, appointments).
Local context for Wraysbury & Horton, where reliable sources exist, and clear marking of anything that’s UNVERIFIED.
How we verify information
We prioritise UK official and statutory sources: GOV.UK (departments and agencies), NHS, NICE, Environment Agency, Met Office, local authorities, emergency services, regulators (Ofgem/Ofwat/Ofcom), and trusted national charities (e.g., Citizens Advice, Shelter).
For live or situational updates, we reference the primary owner of the service/data (e.g., Environment Agency for flood warnings, Met Office for weather warnings, UK Power Networks for power cuts, Thames Water for water supply issues, National Rail for train disruption).
We add a clear “UNVERIFIED” label for anything that can’t be corroborated from an authoritative source, and we avoid repeating rumours or social posts unless verified.
Where appropriate, we’ll provide the exact service name and contact route so you can check it yourself.
If a source conflicts, we default to the statutory authority with legal remit for the issue and say so.
Subject areas covered (with typical official sources)
Emergencies and safety: 999; NHS 111; local police (101). Guidance from GOV.UK, police.UK, NHS.
Health and wellbeing: NHS services, self-care guidance (NHS/NICE), mental health support, safeguarding routes.
Housing and homelessness: Council housing and homelessness duties (local authority), Shelter, GOV.UK housing rights.
Money, benefits and debt: DWP benefits, GOV.UK calculators and forms; Citizens Advice; StepChange; National Debtline.
Family, care and safeguarding: Local council children’s/adult social care, NSPCC, Carers UK, GOV.UK family support.
Utilities and local disruptions: Power cuts (105/UK Power Networks), gas emergencies, water supply (Thames Water), telecoms/Ofcom, Ofgem/Ofwat guidance on compensation and complaints.
Travel and transport: National Rail Enquiries, local rail operators, National Highways, local council highways.
Legal rights and consumer issues: Citizens Advice, Trading Standards (via local council), Ombudsman services (e.g., Energy Ombudsman).
Community resilience and volunteering: Local authority resilience pages, NHS volunteer responders (if active), British Red Cross, local community groups.
Our Trusted Support Portal is our own creation, powered by AI to look up and compile a suitable response to your needs. It is UK-focused, and wherever possible, uses trusted official sources, like:
GOV.UK NHS.uk NICE Cochrane PubMed Citizens Advice Shelter.org.uk Turn2Us Age UK (ageuk.org.uk) Pohwer.net Neighbourhood Watch (ourwatch.org.uk) theadvocacyproject.org.uk MoneyHelper.org.uk Local council websites RBWM (Royal Borough of Windsor and Maidenhead)
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As you can see, it is not only our desire to give good, trustworthy information and sign-posting, the Portal itself is programmed specifically for us, by us, to do so.
If you want assistance, need help, or want support, come and see us.
NB: This service is only available during our Face-to-Face sessions. A trained volunteer will use the portal and their experience to ensure the question is framed to elicit the most useful response.
We can email you a full copy of the question and response, plus the name of the volunteer who assisted you. We can usually print this information too, if you don’t have a printer or email.
NB. We log all activity on the portal but do not record the enquirer’s name or any other details.
It’s an old saying, but one worth repeating — “Prepare for the worst, hope for the best.”
Statistically, most of us won’t flood this winter, but experience tells us that the best way to stop something from becoming a disaster is to be ready for it.
If I take an umbrella, it never rains — and if it does, I’m dry. The same goes for flooding: if we prepare now, we can stop a problem from becoming a drama.
💧 Learn from the Past
If your home flooded, or came close, in 2014 or 2023, think about what lessons you learned — and act on them now.
In 2023, we had several calls from residents whose toilets backed up — a common issue when groundwater rises and the sewer network becomes overloaded. It’s unpleasant but preventable with a toilet bung and a bag-it camping toilet for emergencies:
If you’ve moved to Wraysbury or Horton since the last floods, talk to neighbours who were here in 2014 or 2023 — they’ll know which roads and homes were affected and what worked best for protection and recovery.
❤️ Support for Vulnerable Residents
If you’re vulnerable or may need extra help during flooding, please register with us.
We prioritise those most in need so we can provide the right support quickly when it matters most.
📘 Find Out More
Visit our Flooding page for practical guidance, emergency contacts, and preparation checklists.
Let’s all dig out our metaphorical umbrella and leave it by the door — just in case.
A little preparation now could make all the difference later.
Our community makes meet-ups Simples! Whether its The Percy George, Kitchen, Club, Crown, Cofee Morning, or Community Lunch, you can be assurred of a warm welcome, you’ll feel happier and may even live longer!!
Research shows regular social contact can boost your lifespan by 50% – Holt-Lunstad et al., PLOS Medicine, 2010
We have a bespoke AI system to ensure the advice you get is reliable, trustworthy and verified. We build our responses by answering your specific query, having looked at sources including: • GOV.UK • NHS.uk • NICE • Cochrane • PubMed • Citizens Advice • Shelter.org.uk • Turn2Us • Age UK • MoneyHelper.org.uk • Local council websites • RBWM
You know you can trust our Help and Support Service. A trustworthy service from volunteers you trust.
